by GWinhoven | Jan 23, 2019 | Uncategorized
Problem Forwarding SCOM alerts to SCSM can be very useful to allocate troubleshooting duties. However, Incidents created for offline network devices tends to provide less than useful information at first sight. It’s difficult to tell which network device each Incident...
by GWinhoven | Dec 19, 2018 | Uncategorized
The Exchange Connector for SCSM is a very powerful tool but if you have ever assigned an Active Directory group as a reviewer in a Review Activity you will find that the Exchange Connector does not handle the replies from the individual group members. Whenever a group...