by GWinhoven | Mar 5, 2018 | Microsoft System Center Service Manager (SCSM)
First, go to Library and dropdown the Knowledge tab. In the Tasks panel, select Create Knowledge Article. The wizard will appear. Enter a Title, a Description if necessary and Keywords separated by semicolons for users to search the Knowledge Article with. Finally...
by GWinhoven | Mar 5, 2018 | Microsoft System Center Service Manager (SCSM)
In addition to the standard search, System Center Service Manager also has an advanced search feature. This allows you to filter the search by properties for the specified class. To use this feature, start by clicking the arrow next to the magnifying glass in the...
